Security Policy
Security Statement
GetOKI.com.au takes reasonable steps to help protect personal information and order data. We use security measures across our website, payment processing, and internal systems to reduce risk and help keep customer information safe.
How we protect information
Personal information may be stored electronically within our business systems and, where required for operational purposes, in limited hard copy form. We maintain measures designed to help protect information against unauthorised access, misuse, loss, and disclosure.
Secure website connections
We use secure encrypted connections on key areas of the website to help protect data as it moves between your browser and our systems.
System and network controls
Firewalls, filtering, and other network controls help reduce the risk of unauthorised access to our systems and services.
Restricted access
Access to systems and information is limited to authorised personnel and managed through account permissions and authentication controls.
Monitoring and maintenance
Systems are maintained with updates, monitoring, and protective tools designed to help identify and reduce security risks.
Payments and card security
GetOKI.com.au does not store full credit card information on its website. Card details entered at checkout are transmitted securely to banking and payment gateway providers for processing.
What this means for you:
- Your full card number is not stored on GetOKI.com.au
- Payment processing is handled through secure payment and banking infrastructure
- Order records may retain non-sensitive references such as transaction details for reconciliation purposes
If something looks suspicious
If you receive a suspicious email or message claiming to be from GetOKI.com.au, do not click links or share passwords or payment details. Forward it to info@getoki.com.au and we will help verify it.
- Be cautious of unexpected emails asking for passwords or payment details
- Check that you are on the correct GetOKI website before entering account or checkout information
- Use strong passwords and keep your devices updated where possible
Need help
If you have questions about how your information is handled, or believe your account or order details may have been compromised, please contact us as soon as possible at info@getoki.com.au.